Frequently Asked Questions

Before you book

Everything you need to know about our spaces, what's included, and how bookings work. If your question isn't here, get in touch.

Most spaces can be booked directly through the booking form on each space page. Select your date and time, and you'll receive confirmation by email.
For Loft C, multi-space bookings, or anything outside standard hours, use the contact form or email info@creativecitadel.com.au.
Every booking includes:
- Espresso coffee and leaf tea
- Still and sparkling water
- Kitchen and bar access
- Gigabit WiFi
- Printing and scanning
- On-street parking
- Tables, chairs, and the basics
Each space page lists any additional inclusions specific to that room.
Yes. Get in touch and we'll arrange a time to show you around. It's the best way to see which spaces suit your project.
Yes. Early starts, late finishes, and weekend bookings are available on request. Just let us know what you need.
Get in touch as early as possible. We'll do our best to accommodate changes, subject to availability and our cancellation terms.
Half-day bookings (4 hours) are available for most spaces. Hourly rates are available for Meet C and Office C only.

On-street parking is available on Hayberry St and surrounding streets. There's also an undercover loading bay with vehicle access for Studio C and Loft C.
Crows Nest Metro station is a 2-minute walk. Multiple bus routes also stop nearby on the Pacific Highway.
Yes. Studio C and Loft C have direct access from the undercover loading bay. Perfect for equipment, props, or catering deliveries.
The ground floor spaces (Studio C, Event C, Meet C) are wheelchair accessible. Loft C is located upstairs. If you have specific access needs, let us know and we'll work with you.

Creative Citadel is a heritage-listed former Salvation Army hall, originally built in 1910 with rear stables added in 1923. The restoration by Hunt & Design won Australia's Best Heritage Renovation (Channel 9) and has been featured in House & Garden, The Local Project, and Artichoke Magazine. The original 1910 trusses, exposed brickwork from the 1923 stables, and federation details have been retained throughout. The design approach blends industrial, art deco, and federation styles — it's why the space feels the way it does.

Basic equipment (tables, chairs, extension cords, etc.) is included with each space.
Studio C has a professional lighting grid and corner cyclorama. Podcast C has a full audio setup with Shure SM7B mics and Rode Caster Pro.
For anything else — camera gear, additional lighting, props — we can recommend hire suppliers or arrange it through The Co-Op.
Spec details for each space available on the individual space pages.
Blazing fast! Gigabit fibre. Fast, reliable, and included with every booking.
Yes. Studio C has 360° acoustic curtains and is designed for both video and audio work. Podcast C is fully sound-treated with a dedicated VO booth.

Yes. You have full access to the kitchen. We can also recommend caterers or coordinate catering through our network.
Yes. Espresso coffee and leaf tea are included in every booking.

Email production@creativecitadel.com.au or use the contact form. Tell us about your project — scope, timeline, deliverables — and we'll come back with options. No obligation, no hard sell.
The Co-Op handles video production, photography, creative direction, art direction, storyboarding, editing, animation, and post-production. From campaign ideation through to final delivery.
Yes. Creative Citadel operates as a turnkey facilitation production base for international advertising campaigns, TV series, documentaries, and film productions. Multiple locations under one roof, experienced crew, and end-to-end production support.
Corporate. Lifestyle and fashion. Architecture and design. Automotive. Product. Retail. B2B and B2C. Social content and TV commercials. If it needs a camera, we've probably done it.
Absolutely. The Space and The Co-Op operate independently. You can book a space on its own, or add production services if you need them.

We're here to help. Get in touch and we'll point you in the right direction.